HMRC’s inspection team regularly carry out compliance checks on payroll companies like Crest Plus, assessing approximately the tax agents per week.

In the latest check HMRC’s agent conducted an in-depth analysis of Crest Plus’ tax return service, exploring how they maintain compliance standards throughout the process.

Detailed checks were carried out on the multi-step procedure, from how they compliantly engage with clients; carry out and evidence the returns; communicate assurances with clients; and finally submit the tax return.

Val Lawton, Managing Director at Crest Plus said: “One of our core values has always been and always will be that we put compliance first. The importance of operating compliant systems and processes can’t be undervalued in our sector, especially as we aim to provide the highest level of customer care to our clients and agency partners.

“Passing this inspection was a great achievement and a satisfying reward for our teams who work hard day-in, day-out to ensure rigorous checks are carried out and regulation is always followed to the letter. We’re very proud of our tax return procedure and happy with the positive feedback from HMRC’s inspector.”